Derek & Marry
Mint came highly recommended from a friend who did a massive renovation on his resale flat. After a home visit of said friend's house, we decided to meet with Mint. The entire discussion process took about a month and each session would take at least an hour. We were grateful for Mint's relentless attention to details and at some point really wondered if it was necessary. We were down to 2 interior designers but decided to engage Mint because of her competitive pricing and her meticulous plans that she painstakingly noted down. She was very transparent when introducing materials, their strengths, weakness and also was serious in keeping within our budget. We loved that she gave design suggestions based on our lifestyles and our use of space. She was bold in suggesting certain textures and colours and gave us the confidence to try it out. For example, the use of wallpaper and textured wardrobe laminates.
Our lighting, toilet accessories, aircon and curtains were bought from stores recommended by her based on her assurance that after sales service was personally guaranteed. She made good on her word and any problems with installation, defects, adjustments even after handover were promptly resolved. During the renovation when there were problems or disputes, she was always on site to involve us in the resolution. She was very hands on during the entire process and we were confident enough to go overseas trusting her to be present. The workers that were involved were also responsible and took great pride in their work. When our kitchen backsplash was poorly done, Mint arranged for someone else to redo the wall. We could see why Mint could personally guarantee the quality of her company's work. The renovation process albeit alittle tedious at the beginning was worth it because of the many times we forgot details that were agreed on during the discussion and the many documents we signed on gave us something to fall back on.
It has been close to 3months after handover and Mint still replies to our messages almost immediately and we're confident that we can look for her to solve any renovation problems in the future. Mint is professional and personable at the same time, she fulfilled all that she promised to and gave us a home that we dont want to leave. 🙂
Derek & Marry